Our global privacy policy

This Privacy Policy was last updated on May 20, 2020. If there will be any update, amendment, or changes to our Privacy Policy then these will be posted on this page

This privacy policy applies to DirectMac, a digital marketing agency operating in Toronto, Canada, and its website, directmac.org. This policy explains how we collect, use, and protect your personal data when you use our website or engage with our services.

What personal data do we collect?

We may collect the following types of personal data from you:

Contact information: such as name, email address, phone number, etc., when you fill out a form on our website or contact us via email, phone call, or chat. Payment information: such as credit card details, billing address, etc., when you purchase our services. Usage information: such as IP address, browser type, device type, operating system, pages visited, time spent, etc., when you browse our website or use our services. Marketing information: such as preferences, interests, feedback, etc., when you subscribe to our newsletter or participate in our surveys or promotions. We may also collect personal data from third-party sources, such as social media platforms, analytics tools, or other service providers, that we use to improve our website performance, service quality, or customer satisfaction.

Why do we collect your personal data?

We collect your personal data for the following purposes:

To provide you with our services: such as creating and managing your account, processing your payments, delivering our products, communicating with you, providing customer support, etc.

To improve our services: such as analyzing usage trends, testing new features, optimizing user experience, etc.

To market our services: such as sending newsletters, offers, coupons, updates, etc., based on your preferences and interests.

How do we use cookies?

We use cookies to enhance your browsing experience on our website. Cookies are small files that are stored on your device when you visit our website. We use cookies for the following purposes:

To remember your preferences: such as language choice, login details, shopping cart items, etc.

To measure website performance: such as page load time, bounce rate, conversion rate, etc.

To personalize website content: such as showing relevant ads or recommendations based on your browsing history or interests.

You can manage or disable cookies at any time by changing your browser settings. However, some features of our website may not function properly without cookies.

How do we share your personal data?

We do not sell or rent your personal data to anyone. We may share your personal data with third parties only in the following cases:

With service providers: who help us with various aspects of our business operations such as hosting providers, payment processors, email service providers, etc. We ensure that these service providers have adequate security measures in place to protect your personal data and comply with applicable privacy laws and regulations.

With legal authorities: when required by law or legal process, or to protect our rights, property, or safety.

With affiliated companies: in case of a merger, acquisition, or sale of assets, we may share your personal data with the acquiring or merging company.

With your consent: we may share your personal data with third parties if you have given us your explicit consent.

How do we protect your personal data?

We take reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We have implemented physical, technical, and administrative safeguards to ensure the confidentiality, integrity, and availability of your personal data. However, no security measures can provide absolute protection against all security threats. We cannot guarantee that our security measures will prevent all unauthorized access, disclosure, or misuse of your personal data.

Your rights regarding your personal data

You have certain rights regarding your personal data that we collect and process:

Right to access: You have the right to access the personal data that we hold about you.

Right to rectification: You have the right to correct any inaccurate or incomplete personal data that

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